Product Reviews

Based on 1391 reviews
87%
(1204)
9%
(132)
2%
(26)
1%
(10)
1%
(19)
Eastman MD305 Mandolin

The Eastman MD305 comes with a pretty good gig back, but it does not offer anything like the protection which this Fusion bag does. It is quite a lot larger of course but not huge. With the moveable internal padding, it fits my mandolin perfectly. This is plant of space around it for the strap. The various pockets have plenty of space for necessary bits and pieces. They look great too

Great Bag, but Rubbish service...

I purchased the keyboard bag over a year ago and have only used it twice.. Apparently some grit got caught between the wheel whilst transporting it into a church yard and this cause one of the wheels to get trapped and therefore not roll and caused the wheel to clunk when rolling because it had developed a bit of flatness where it had been dragged. I spent the next few months trying to get a new wheel for the case and had no success with either getting any timely responses from the company.. Sarah had a lot of time for me when I was purchasing the case, but when it came to returning my calls after I had purchased the item no one was available to respond to my emails or return my calls.

When I eventually managed to get Sarah's attention regarding the matter, it then was an uphill struggle to make sense of how we would resolve this problem and eventually I was told it would take some time to order a single wheel and it was costly for the single wheel plus I would have to wait a ridiculous amount of time to see if it would arrive on the next shipment, but it could not be guaranteed that it would be on the next shipment, which would mean I would then need to wait another amount of time to resolve this very simple problem. What started as Great customer service soon turned into a non existent after service..

The bag has sat around for over a year and I have just recently given it away. I'm about to purchase 2 Keyboard bags (as I've just got 2 more keyboards. But as good as these bags may be, I will NEVER purchase cases from this company and Have advised others against doing so. In my book, after care is as important as the care received before purchase.

Mark McKenzie

Hi Mark,
My name is Wendy and I was first contacted by you via telephone in June 2023.

You spoke to me and explained that the wheel on your keyboard bag had broken, which had been caused by stone that was trapped in the wheel casing. You also informed me that maybe it was not a good idea to continue to pull your bag with the trapped stone, which in turn caused further damage to the wheel.

My colleague Sarah asked you to take the bag to a luggage/shoe repairer and ask if they could help. Time passed whereby we did not hear from you and in the meantime I found a spare wheel in our warehouse. We contacted you via email (9th August 2023) to ask if you still required the wheel but received no reply until your review on the 11th March 2024.

I apologise that you feel you were not supported, however at no time was Sarah unhelpful. I have read the email trail between you both, which supports the fact that you were treated respectfully.

Kind regards,
Wendy CALDWELL - Team Manager

G
Urban Bagpipe Bag
Gordon Denny
Fantastic company

My new bag arrived today and am over the moon with it, great quality and you can see a lot of thought went into the design of it.
Sarah and Wendy from customer service department have been nothing short of a joy to deal with ( very helpful and friendly)
I would give both the product and the staff 5 star review and will be recommending this company to all

Great product

First gig bag, for my first keyboard. I am used to guitar gig bags and cases, so my review is really based against a comparison for my guitar gear. The material is very tough and padding is generous and does feel solid. Most of all, for quite a heavy instrument, the design of the handhold and carrying straps seem very strong and suitable for a lot of use. Overall, a great product.

C
Urban Bass Guitar Bag
Colin Maddocks
Excellent Bass Case and Servive

Great, prompt service and delivery from Fusion. Bought Sunday and delivered Tuesday. The case is great and I would recommend both the case and Fusion.

I posted these comments on a popular bass social media page. Thank you for a great product, Urban Fusion!!

Urban Fusion Gig Bags

Disclaimer: I am not affiliated with Urban Fusion in any way except I tried and am impressed with their product.

Apologies for my long post.

Four years ago I was looking for a replacement gig bag for my Mono Vertigo/Tick. Although serviceable, the piping on the bag and the Velcro on the Tick had broken down. I saw these Urban Fusion gig bags on line and decided to replace my Mono bag with one. I have used the Urban Fusion gig bag a thousand times going to gigs, rehearsals and jams in town, out of town and way out of town. I have not flown with it (I have a flight case for that). It is still in great shape and has weathered the miles well. I was so impressed that I replaced my older IGig double electric bass gig bag with an Urban Fusion double instrument bag also.

The internal padding on this bag is thick, resilient and bonus - you can shape it inside the bag to hold your instrument snugly. The double instrument bag comes with additional padding materials so you can configure the second bass compartment into a gig bag instead of taking a second instrument. All of the zippers are heavy duty and have never failed. I am guilty of taking too many “what if” things to gigs. The UF bags feature 4 pockets which accommodate my regular (strap, tuner, extra batteries, strings) and my old guy supplies (Motrin, Aspirin, 5 hour energy drinks, etc.) with plenty of room to spare. The are optional “Fuse On” rucksack like bags that can be purchased separately that can be hand or ruck sack carried or joined to the gig bag using hooks on the gig bag and sturdy Velcro straps on the Fuse On bag. The Fuse on bag (I have a large one) holds extra cables, an extension cord, microphone, etc. cool bonus, there is a zippered compartment with a removable, well padded messenger bag that fits my large iPad Pro if I need it. The shoulder straps are adjustable, comfortable and there is a sternal strap on both the gig bags and Fuse On bags. The double bag also has a waist strap. There is a built in handle on the front of the bag for carrying it vertically, and the handle on the side of the bag is rubberized and comfortable. Final cool feature: the bags come from the manufacturer with a cool rain cover with elastic that fits snugly over the bag for wet weather transport.

I can’t say enough good things about these gig bags. I’ll be using them for a very long time.

Simply the best

Superb quality and ergonomics, exactly what I was looking for. Fast delivery to my country (6 days to Greece).
Thank you so much Fusion team for your excellent communication and great professionalism, you are simply the best!!

A solution for the travelling musician!

I travel a lot with my guitar and have gone through numerous bags from different brands yet I never found a design that suited my needs. I am extremely satisfied with the urban classical guitar bag. It is an incredibly well made and thoroughly thought through product. The materials used are strong and durable. There is so much storage space, I can finally fit in all the items I need into a single bag. The padding on the back of the bag is very comfortable and the bag feels light when I wear it. The waist and chest strap prevent any movement and allow the bag to fit securely to my back. There is the option to add a lock onto the zippers for security. The two handles on the neck of the bag allow it to be carried vertically without hassle. The neck strap system inside the bag is easy to move and attach, it prevents my guitar from moving. The thick foam padding feels like it will keep my guitar protected as ease. It feels great to finally have a bag which makes travelling as a musician more enjoyable. Thank you to Wendy & Sarah, great customer service. I am using this bag daily and can highly recommend it!

Good Solid Ukulele UBass Gig Bag

My third Fusion bag now - they are well made, robust and provide good protection for your instruments. Also easy and comfortable to carry with the shoulder straps.
I shouldn't be buying any more because I shouldn't be buying any more instruments - But watch this space ;-)

Great gig bag

Initially I was reserved due to the cost of the bag. However all my questions were answered by a really helpful team and my bag does exactly what I wanted and more with great storage and usage. The problem is now I haven't got enough of these big Bags for all of my instruments.

Love it!

I love it! I don’t know what model of instruments others have, but my Schilke flugelhorn fit in the sleeve perfectly. In fact, I discovered if I put the flugelhorn in the bag without its sleeve, I can comfortably fit my Schilke cornet in its sleeve as well. The backpack straps are great, although I don’t see me using the waist strap. One thing…I had hoped I could fit my standard size black band folder, but that was a no go. I will have to carry it in a separate bag with my mutes.

The customer service was wonderful, and I had my bag, shipped to the USA, in 2 or 3 days. I love the orange color, too!

l
Beat Pro Backpack
léandre waterloo
content de l'achat

Pratique pour transporter pad, baguettes, outils de réglage et de quoi boire. Par contre je ne vois pas trop l'utilité des poches latérales...

Great bag but…

I think the bag is top notch quality however might I suggest moving the backpack straps closer to the middle, at least on the 61-76 models . They sit so low which makes it awkward when putting on.

J
Urban Tenor Sax Bag
Julian Smith
Fusion Bag

A robust and well padded bag, with useful pockets for music related stuff!.

Hammond Skx Pro

Needed a case for Hammond SKX Pro with wheels. Searched far and wide and returned a couple of bags from other companies. However this one is exactly what was needed. Quality bag with a lot of thought gone into its design and useful on line video to explain everything.

B
Urban Flugelhorn Bag
Bryan hennessey
Great Birthday Gift

Just what I asked for. My Flugel fits snugly and safely and there's loads of room for bits and pieces and music etc. I absolutely love it!

Best Bags out there.

I own many of them, ranging in size from Dreadnaught to smaller bags that I use for slide guitars and Ukelele's.

5 Years

I bought my premium horn bag back in 2017 and only now is it beginning to show it's age, firstly the reinforcing in the top handle failed causing the handle to become detached at one end. And secondly the zip to the main instrument pocket has begun to deteriorate leading to the occasional separation mid zip when picking it up by the side handle, less than ideal when the top handle is out of commission due to failure. Apart from these issues it has stood up very well over it's busy life.

One-of-kind!

It’s rare I order a product online and it shows up as something that exceeds my expectations. These bag are really good. Compared to anything else I’ve seen/used, this bag is built really well, totally protects the instrument and is lightweight. The add on bag means all my cords and pedals can easily store together in one carryon. I can’t wait to use my for international travels and local gigs.

Why doesn’t everyone just buy this bag? Look no further, designed by someone who thinks and cares, manufactured using high quality materials, so good I bought two!

Ganz toller Rucksack

Viel Stauraum, lässt sich angenehm tragen. Die Gefahr ist wohl, ihn zu sehr anzufüllen, und dann passt die Balance auf dem Gigbag nicht mehr. In dieser Kombi mit Gigbag und dem großen Fuse-On sollte ich durch Workshop und Festival-Wochenenden kommen. Die mittlere Fuse-On war immer ein bisschen zu klein für meine Bedürfnisse.

Die Lieferung lässt leider viel zu wünschen übrig. Fusion versendet mit Fedex, und Fedex ist nicht aufs Privatkundengeschäft eingerichtet. Keine Abholstationen, keine Kundenhotline, irreführende Kommunikation, kein Läuten an der Wohnungstür. Ohne aufmerksame Nachbarn, hätte ich den Rucksack nicht bekommen.

Hi Markus,
Thank you for you review, it is much appreciated.
I am sorry that Fedex did not notify you regarding delivery. I have found that there are 2x Fedex sites in Wein that may be able to help in the future:

Cargo Nord Gebaeude 7
1300 Vienna
AT
phone
0800 123800

Cargo Nord Objekt 3
1300 Vienna
AT
phone
0800 123800

Kind regards,
Wendy Caldwell

High Quality

I bought this case after the Korg poorly-made SV-1 88-key case fell apart (happens to everyone). This is the perfect replacement. Fits well and the build quality of this case is far superior. It's even cheaper than the Korg case. Shipping to the US was fast.

Tolles Produkt

Qualität super und gut um der Trompete noch mal einen Extra Schutz zu geben! Leider etwas eng bei meiner deutschen Trompete, aber sie passt rein.

The best made case ever. Period.

Love it! Best quality manufacturing I have seen. Custom fit padding is great for different uses. I carry a flattop mandolin sometimes, along with a ukulele. Or, can carry music stand, iPad, and other accessories on one side and instrument on the other. Great design, quality, and manufacturing. Ordering from the U.K was easy and delivery was faster than I expected.

Perfekt!🙏🏽

Passar perfekt till Roland Fantom 07.
Jag är 100% nöjd.